Friday, November 19, 2010

Our be the best!

At Alero Worldwide Relocation & Distribution services we are committed to Quality.  In fact, Quality is the cornerstone of our corporate Vision, Mission and Values statements.

Our Vision
To become the Best Relocation & Distribution
Company worldwide

Our Mission
Lead our industry by delivering Quality Services
to every customer, without exception

Our Values
Quality, Understanding, Education,
Standardization and Training, at a profit

In order to ensure we deliver on our mission, we have developed a culture of Continuous Quality Improvement through our QUEST initiative.  QUEST, quite literally, stands for everything we value:

We are passionate about the Quality of our services and doing what is required to constantly improve.  We know that we have to Understand you, the customer, if we are to provide you with the right relocation services.  In addition,  in order to meet your needs we know that we must Educate you on the relocation business so that we can help you decide what services you need to purchase.  Then, we realize we must deliver those services with Standardized processes and procedures to ensure consistent Quality.  Finally, we Train our employee’s on these standards and expectations so they know not only what services you are expecting, but how to provide them to you.

We thank you for your time, and we look forward to the opportunity to service all your relocation needs.  It is our sincerest hope that you join us in our QUEST….to be the best!


Post a Comment